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It’s our job to support our members during tough times

It’s our job to support our members during tough times

We’ve got 130+ years of experience in supporting our members through the tough times, so we’re experts when it comes to lending a hand when our members need it most. As a not-for-profit, mutual organisation, we’re proud to have been able to stand by our 47,000+ members during the challenges of the past couple of years. Since March 2020, we’ve provided more than $3.4 million in support to rt members via:

  • $1.5 million in deferred premium increases in 2020
  • $1.9 million by freezing premium increases until at least November 2022
  • Financial assistance to almost 140 members through premium waivers – totaling more than $190,000.

In addition, the charity run by rt health staff, the rt Families Foundation, made $50,000 in grants available to members financially impacted by a health-related issue, whether it was COVID-connected or not in 2021.

“It is a great privilege to work with an organisation that is now more than 130 years old, and it brings with it the unique advantage of having survived a century’s worth of challenges, changes and disruptors,” said rt health Chief Officer Simone Tregeagle.

“COVID-19 is not our fund’s first pandemic; we’d been around for a couple of decades already when the Spanish Flu first affected Australians in 1919.”

As part of our ongoing commitment to always putting our members first, we’re passing on savings made due to COVID-19 back to members in the form of no premium price increase in April 2022.

“The freezing of premiums at current rates is the most cost-effective way of returning funds to members. rt health’s aim is to make the process as simple as possible so that actual savings can be applied for the direct benefit of all members,” said Ms Tregeagle.

You can read more about the premium freeze here: rt health returns savings from COVID-19 to members