Claiming

Mobile App Claims and Manual Claims

Please remember

If you have not paid the account, a cheque will be issued in the practitioner’s name.
All claims submitted must be less than two years from the date of service.
If you are sending in a claim for health aids, orthotics, orthopaedic shoes or contraceptives, you will need to include a letter from your prescribing practitioner detailing the medical reason you require the aid.
For inpatient medical claims we require you to send in the Medicare statement unless your invoice tells you to send it directly to your fund.
If you require your original receipt, please send us a copy as we do not send originals back.

Forms

Hopefully you'll find everything you need here, but if you're after something we don't have please give us a call on 1300 886 123 or drop us a line at help@rthealthfund.com.au

Useful forms

Join form

We're delighted that you'd like to join rt health! Use this form to take out health cover with us. Please print, complete, sign and then send it to us by email, fax or snail mail.

Open form

Claim form

Use this form to make all Hospital and Extras claims (where HICAPS is unavailable). Please print, complete, sign and then send it to us by email, fax or snail mail.

Open form

Cover change form

Use this form to change your level of cover or to make a change to the people covered by your membership. Please print, complete, sign and then send it to us by email, fax or snail mail.

Open form

Third Party Authority

Use this form to nominate someone else to make changes, ask about claims and generally manage your membership in case you're away or unable to do it yourself.

Open form

Partner Authority

As the main member of a couple/family membership, use this form to give your nominated partner full authority (this excludes the ability to cancel or suspend your membership).

Open form

Direct Debit Form

Use this form to set up an automatic direct debit from your bank account or credit card. Please print, complete, sign and then send it to us by email, fax or snail mail.

Open form

Salary Deduction

Would you like to pay for your health cover directly out of your salary? If your employer has a salary deduction plan, use this form to set this up. If they don't, ask payroll to give us a call.

Open form

Student Dependent

Your kids are covered by your family membership until they turn 21. After that, they can stay on your cover at no extra cost up until the age of 25 if they qualify as a 'student dependent'.

Open form

Suspend Cover

Travelling overseas? You can't take your health cover with you, but you may be able to suspend it while you're away. See all of the terms and conditions on page 2 of this form.

Open form

Rebate Tier Nomination

If you're not currently receiving the government rebate as a reduction in your contributions, or need to change your rebate level, you can change your rebate option here.

Form

Fund Rules

These are the rules of Railway and Transport Health Fund Ltd A.B.N. 93 087 648 744, which is registered as a private health insurer under the Private Health Insurance Act 2007 (Cth) (The Act).

Read here

Direct Debit Service Agreement

Service Agreement only. For the Direct Debit Form and Agreement see form above.

Open form

Popular Searches

Claim

Claiming

Mobile App Claim

Manual Claim

Useful forms